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March 28, 2007 - Bangalore
MindTree Consulting, an international IT and R&D Services Company, today announced that it has launched an Infrastructure Management and Technical Support (IMTS) business. MindTree’s IMTS business undertakes the end-to-end responsibility of managing the IT infrastructure of global enterprises and provides private-labeled technical support for enterprise class technology products. The new practice has quickly ramped up to a team of over 100 people and serves fifteen customers around the world.
“Falling telecom costs, coupled with the fact that most of the managed platforms are Web enabled, provide a boost to this sector,” said Ram C Mohan, MindTree Consulting Vice President and Head of Infrastructure Management & Technical Support Services.
“Resources can be managed remotely, without having to download any data. Technology also addresses the key issue of security. Moreover, since the Indian IT prowess is proven, organizations globally are now comfortable in sharing critical application with Indian service providers.”
As part of the Infrastructure Management Services, MindTree will offer server and storage management, network management, database administration and management, performance management and IT helpdesk. MindTree will offer technical support for packaged applications and enterprise products, leveraging several years of experience in business application development and product realization services.
In order to support its customers, MindTree has set up a state-of-the art network operating center (NOC) that will help monitor, manage and operate enterprise infrastructure remotely.
MindTree’s 15 customers for the IMTS practice include a large U.S.-based online ticketing distribution company, hi-tech companies from the U.S. and Europe and several banks in Asia.
“For MindTree’s future growth, it is important to have a balanced mix of predictable, annuity-based customers and project-based customers,” said Ashok Soota, MindTree Consulting Chairman & Managing Director. “Infrastructure Management and Technical Support Services offer high predictability and have strong growth potential. There is a large untapped market in this sector which is increasingly becoming open for off shoring. Many of our existing customers are also asking us to serve them in these areas. This service will complement the application development, maintenance services and testing that MindTree currently offers.”
MindTree has grown to a team of over 4,000 professionals, and offers IT services in application development and maintenance, business intelligence solutions, ERP and supply chain management, testing, Mainframe and iSeries support and enhancement. MindTree also provides R&D Services in the areas of product and board design, operating systems, protocol engineering, embedded applications, product testing and licensing of intellectual property.
In 2006, MindTree was given the MAKE award for excellence in the area of Knowledge Management, and was named the leading service provider in the “Human Capital Development” category by Global Services magazine. In 2007, MindTree has been rated among the world’s top 100 outsourcing service providers by the International Association of Outsourcing Professionals. MindTree has consistently been chosen among the best employers in several independent surveys conducted by Hewitt Associates, Mercer, TNS and Great Place to Work Institute during the last three years. For more information, please visit www.mindtree.com .
MindTree announces Infrastructure Management and Technical Support Practice
Develops state-of-the-art Network Operating Center in BangaloreMindTree Consulting, an international IT and R&D Services Company, today announced that it has launched an Infrastructure Management and Technical Support (IMTS) business. MindTree’s IMTS business undertakes the end-to-end responsibility of managing the IT infrastructure of global enterprises and provides private-labeled technical support for enterprise class technology products. The new practice has quickly ramped up to a team of over 100 people and serves fifteen customers around the world.
“Falling telecom costs, coupled with the fact that most of the managed platforms are Web enabled, provide a boost to this sector,” said Ram C Mohan, MindTree Consulting Vice President and Head of Infrastructure Management & Technical Support Services.
“Resources can be managed remotely, without having to download any data. Technology also addresses the key issue of security. Moreover, since the Indian IT prowess is proven, organizations globally are now comfortable in sharing critical application with Indian service providers.”
As part of the Infrastructure Management Services, MindTree will offer server and storage management, network management, database administration and management, performance management and IT helpdesk. MindTree will offer technical support for packaged applications and enterprise products, leveraging several years of experience in business application development and product realization services.
In order to support its customers, MindTree has set up a state-of-the art network operating center (NOC) that will help monitor, manage and operate enterprise infrastructure remotely.
MindTree’s 15 customers for the IMTS practice include a large U.S.-based online ticketing distribution company, hi-tech companies from the U.S. and Europe and several banks in Asia.
“For MindTree’s future growth, it is important to have a balanced mix of predictable, annuity-based customers and project-based customers,” said Ashok Soota, MindTree Consulting Chairman & Managing Director. “Infrastructure Management and Technical Support Services offer high predictability and have strong growth potential. There is a large untapped market in this sector which is increasingly becoming open for off shoring. Many of our existing customers are also asking us to serve them in these areas. This service will complement the application development, maintenance services and testing that MindTree currently offers.”
About MindTree Consulting
Founded in 1999, MindTree Consulting is an international IT and R&D services company with development centers in India and the U.S. The Company provides end-to-end project execution through OneShore™, a hybrid delivery model.MindTree has grown to a team of over 4,000 professionals, and offers IT services in application development and maintenance, business intelligence solutions, ERP and supply chain management, testing, Mainframe and iSeries support and enhancement. MindTree also provides R&D Services in the areas of product and board design, operating systems, protocol engineering, embedded applications, product testing and licensing of intellectual property.
In 2006, MindTree was given the MAKE award for excellence in the area of Knowledge Management, and was named the leading service provider in the “Human Capital Development” category by Global Services magazine. In 2007, MindTree has been rated among the world’s top 100 outsourcing service providers by the International Association of Outsourcing Professionals. MindTree has consistently been chosen among the best employers in several independent surveys conducted by Hewitt Associates, Mercer, TNS and Great Place to Work Institute during the last three years. For more information, please visit www.mindtree.com .
