MindTree Warranty Management Framework
Warranty cost poses a significant problem in the Automotive Industry and accounts for 46% of the total Warranty spend of around $ 28 Bn by US companies. With claim rates ranging from 2.5% to 4% in many Automotive companies, Warranty Management provides both a challenge as well as an opportunity for gaining competitive advantage.
MindTree has established capabilities in the Warranty Management solution space and has developed Online Enterprise Warranty Applications to help reduce costs and improve effectiveness of warranty management.
Solution Description
MindTree's Warranty Management framework and solution accelerator is based on industry domain best practices and reusable technology components to enable a more predictive project life cycle and reduce the time to market for the solution.
MindTree Advantage
- Design, Development and Maintenance of Enterprise Warranty Applications. Integration of Warranty Application with Enterprise Systems.
- Warranty Management Domain Expertise.
- Robust Warranty Framework derived from the best practices across different automotive OEMs. The framework is flexible enough to accommodate specific requirement of industry players.
- Implementation of a highly flexible Rule Engine which enables the Warranty Department to create / change warranty business rules for each specific market.
- Implementation of Warranty Analytics / BI package which provides a dashboard reporting and Early Warning signals for Warranty Management.
- Migration of Existing Warranty Applications from one platform to another.
"MindTree is to me very different! I trust the company and its management. I feel completely safe that when its employees face people from Volvo, they will leave a good impression behind .
I also feel that it is thrilling to work with its people, I feel challenged and appreciated as a customer. Partner is to me a buzzword and I rarely use it but for our MindTree"
Executive Vice President-IT, of a Global Automotive Group