Consulting

MindTree System i professionals can help you fill the gap between project budget constraints and growing demands on personnel and resources. Our extensive, long-standing experience with the IBM Midrange enables us to provide services to several government and corporate clients. MindTree has the in-depth collective experience with various industry verticals to offer superlative consulting and technical services.

Most senior consultants at MindTree have over 15 years of experience. Our consultants also have an average of 6+ years of experience - well above industry figures. MindTree has successfully completed se3

 

veral complex System i projects, with excellent levels of customer satisfaction, for clients like Unilever, HLL, Crate & Barrel, Emerson, Novartis, AIG, and VOLVO.

Application Development

As specialists in System i, MindTree has acquired considerable expertise with a wide range of technologies around the IBM midrange platform. This includes RPG/400, COBOL/400, AS/SET, J2EE, WebSphere, Domino/Notes, and the LANSA development environment. Our processes are geared towards offshore-based development, with mature delivery models and proven OneShore™ methodology. MindTree's iSeries team has been involved in every stage of the application development process, from carrying out enhancements and customization to maintaining legacy applications.

Our System i application development and maintenance capabilities include:

• AS/400 application development, support, and enhancements
• End-to-end solutions
• Change/enhancements for existing applications
• Development of new applications utilizing COBOL/400, RPG/400, SQL/400, and CL/400

MindTree team has in-depth experience in software design, project management, programming, and documentation, and has implemented several proven solutions for multiple clients. We have several years of experience within AS/400 development and training, and you are thus assured of working with seasoned professionals.

Maintenance and Support

MindTree provides System i maintenance and support that includes application management and support, product and application maintenance, performance analysis, testing services, documentation creation, and reverse engineering. We have provided helpdesk services to large multi-nationals with operations spread across multiple geographies and a mix of applications.

MindTree's services cover Level 2 support across multiple locations and time zones. We also provide product management support services that include release management, version control, and helpdesk services.

24/7 Support

MindTree provides 24/7 application maintenance and support services for application and facilities management. Our support is equipped to deal with systems that work on diverse platforms, security, connectivity, and applications.

Support

MindTree's support services can be broadly divided into:

Enhancements/modifications

MindTree's dedicated development teams modify, customize, and enhance applications according to your requirements, adhering to stringent quality standards. Our team consistently meets exacting SLA standards, ensuring high levels of customer satisfaction.

Technical support

MindTree's technical support services cover change planning, software and product upgrades, environment creation, problem analysis, and data and security management. We also check for system problems and errors, and ensure production of appropriate operational and technical documentation.

Operations and Production Support

Our operations and production support begins with problem management support, and goes on to data integrity checks and fixes, and continuing operations and production services. Throughout, we ensure production and maintenance of operational procedures and disaster recovery documentation and procedures. We also help with retrofitting new version changes, and performance monitoring and analysis.